Delivery Information

DELIVERY TIMES AND COSTS

 

For Bosnia and Herzegovina

Express post service

Delivery period up to 3 days.

 

Prices:

  • Up to 5 kg       13,00 KM plus insurance 2% of product value (depends of buyer’s will).

 

 

Europe

 

Delivery period up to 6 days

Prices:

  • Up to 1 kg                     25 EUR
  • More than 1 kg              50 EUR

 

USA and Canada
Delivery period up to 20 days.

Prices:

  • Up to 500 gr 50 EUR
  • From 500 gr to 1000 gr 100 EUR
  • More than 1000 gr 150 EUR

 

Other countries
Delivery period up to 20 days.

Prices:

  • Up to 500 gr 50 EUR
  • From 500 gr to 1000 gr 100 EUR
  • More than 1000 gr 150 EUR

 

TAXES AND DUTIES

As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival.

IMPORTANT INFORMATIONS

  1. Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum
  2. Our delivery time starts from the moment an order is accepted and includes a 48 hour period where your items will be processed and dispatched by our warehouse. Please note this can take longer during our sale periods when it may take up to 72 hours for shipments to be dispatched
  3. We work closely with our shipping partner to minimize the potential impact of custom delays on our international customers

PAYMENT METHODS

We accept Visa, MasterCard, American Express, Maestro and American express cards.

You can also choose to pay with PayPal. When selecting this option at checkout, you will be directed to the PayPal site to ‘Log In’ and review the amount shown before clicking ‘Pay Now’. Once this transaction is complete, you will then return to BURTUQAALI.COM.

Please note, payment is only debited from your card at time of dispatch.

There are no returns, exchanges can be arranged.

OUR PRODUCTS

As an authorized online distributor for all of the designers we feature, we unconditionally guarantee that every item we sell is 100% authentic.

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